State Farm® Insurance Agent Todd Shambo

"My experience was nothing short of amazing!!!! Courtney was superb and I had the pleasure of working with Dexter. He was so thorough, friendly, and made it flow effortlessly."

"They always handle all of my insurance needs , if I have any issues or need any updates Brandi Peters is always ready and willing to help me !"

"Our family has trusted Todd Shambo for more than 20 years, and his team has always delivered exceptional service. Todd is professional, accessible and genuinely committed to his clients. His guidance and reliability have made every interaction seamless. We couldn’t imagine working with anyone else."

"I have been insured with Todd for decades. Make no mistake, he is the best State Farm Agent in Georgia and I am not just saying this for the sake of a good review. 3 yrs ago my home in eagles landing had hail damage and Statefarm didn’t want to cover the claim and sent some doofus out on behalf of Statefarm to tell me I did t have damage. Todd steps in and shows SF all the other approved roof claims in the same neighborhood and SF agreed with him an put a new roof on the home,

Then today Todd steps in with SF on a totaled 2026 Jeep that they wanted to pay me 75% of replacement value and I had the new Jeep for three months and it only had 2,400 miles. Todd steps in with management and got me virtually 100% of value.

I don’t mean this wrongly against younger agents but they grew up in a generation where everything is internet based and they don’t know who to call within SF to get decisions made. Todd has been in business for years and knows who and how.

Simply put, if you are looking for a SF agent regardless of your Georgia address, call Todd Shambo as he is the best.

As a side note. My man Todd was the national water ski slalom champion for several years back in the early 90’s and was on the front cover of The Water Skier, the official publication of USA Water Ski & Wake Sports.

He is your best State Farm agent to call. Keith Thompson- Lake Lanier Georgia."

"I have no complaints about State Farm. They have been so good to me and my family. Ever time i call I always to talk to Renee and she always give me good advice about my insurance."

"When I saw phenomenal customer service from both Kathy and Jessica Thomas! I had questions and concerns about my bill and Jessica went above and beyond to help me!"

"My service over the phone at Todd Shambo was awesome! Everything went very smoothly and I was informed very well. Great customer service should always be appreciated. Thank you for your wonderful service!"

"Very good customer service and very good communication timely and reliable."

"I have been a customer at Todd Shambo State Farm years ago and I have recently returned due to I missed the great customer service, low prices with quality resolutions. No matter what I have a issue with they are always there to assist and give me a resolution that is put in play by them and I am always satisfied. I just wish they could give other companies I deal with a couple of lessons on making sure the customer is satisfied from the first contact to last. I can tell you it has a lot to do with the customer service and knowability of their products. Renee knows her products, very helpful and patient. I am grateful for the great customer service the entire team gives."

"The team has done a great job! Highly recommend!!!"

"At some point most will need Insurance Assistance with an auto accident, home claim or in my case and unusual accident with an RV. The staff at Todd Shambo State Farm are all wonderful, skilled and always ready to assist. I live almost 2 hrs from the Agency and due to the extraordinary service provided over the years I highly recommend the Todd Shambo State Farm Agency for all of your insurance needs."

"Courtney has very great hospitality 🖤❣️ and she is very nice and straight to the punch"

"I’ve been a customer of Todd Shambo’s office for over 30 years and they have always been helpful and reliable. Brandi has always quickly handled any changes I’ve made, and now takes care of my daughter’s needs and my grandson’s as well. This team is definitely the best and we will be with them for many more years."

"Our local State Farm office is great. Brandi specifically is always very helpful and has always taken good care of us."

"Having to search for insurance is stressful as it is but my encounter with Dexter smooth everything out. He was well knowledgeable very patient and help me through the process I appreciate him very much."

"Courtney Jenkins was a delight to do business with. She was polite, professional and went above and beyond with her customer service"

"I’ve been with Todd Shambo’s office for pretty much all of my adult life, and they are always great! I have home, auto, rental dwelling, and personal business insurance through them! His staff is always so friendly and helpful. Just today, I forgot my bill was coming out and didn’t transfer money in time, so I had to call the office. Courtney was the absolute sweetest, and processed my payment over the phone. It honestly felt like I was talking to a friend on the phone, which is exactly what you want from a company that handles such an important thing in your life."

"Ms. Brandi was very great and made my processes simple and streamlined! Thankful to use this branch!"

"They are always so helpful and make any process the easiest possible!"

"Brian Fain is heaven sent. He called me to see how I was doing with my insurance quote that I inquired about weeks ago. Because of his warm personality and his great customer service skills, I decided to make a purchase today. He was very knowledgeable and honest. May I add, He was so kind and patient, I cancelled my insurance with a third party company and moved all my furniture (auto and home) in my new house (statefarm!)

Thanks to Brian on a job well done!

Best
Barbara N."

"I worked with Brian and he was awesome!! He took my call right away, was very thorough and got right back to me with a quote. It was the best quote for homeowners insurance that I received out of 6 quotes. He bundled my auto insurance and literally reduced my auto insurance as well. I signed up immediately as he saved me over a $1,000 a year on homeowners insurance. It was such a relief. Thank you Brian and State Farm for taking good care of me. Reach out to Brian today!"

"I have been with Todd Shambo's team for 3 years now for my homeowner's insurance and have been very pleased with the service and responsiveness and rates. Today, I finally initiated the review of other insurance I have with other providers to try to consolidate. I worked with Dexter M. and have nothing but praise and gratitude for his knowledge, expertise, patience, guidance and overall customer service. As a result, I moved two other policies (1 additional homeowner and 1 vehicle) to this agency. I highly recommend this team and if you get a chance to work with Dexter YOU SHOULD DO IT! He was great!"

"Exceptional service for almost 10 years. My agent Kathy goes above and beyond to get me the best rates possible. Outstanding customer service and the best rates!!! This is why I have my home, auto and life insurance with them!"

"Conner was awesome I will recommend him and Todd Shambo"

"Todd Shambo is who I trust to handle all my insurance needs for my family, myself, and my business. You would be hard pressed to find a better agent or a nicer guy. 11/10!"