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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MJ Melton

June 12, 2025

5  out of  5
rating by MJ Melton
"Renee and anyone else I have ever talked to State Farm (Todd Shambo) have always been extremely helpful, kind, and gone out of their way to take care of us. So thankful for them!"
We responded:
"Thank you so much for the 5-star review, MJ! We're thrilled to know you had a great experience with us. We're always here when you need trusted insurance support."
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Misty Smith

June 10, 2025

5  out of  5
rating by Misty Smith
"I love this team! They are so helpful and have the absolute BEST customer service!"
We responded:
"We really appreciate your kind words and 5-star rating, Misty! Providing reliable coverage and great customer service is our top priority—thanks for choosing us."
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L H.P.

June 10, 2025

5  out of  5
rating by L H.P.
"Brian is so helpful! Thank you for the great customer service!"
We responded:
"Thanks for the glowing review! It means a lot to us that you trust us with your insurance needs. We're here for you anytime."
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Giannina Nasi

June 10, 2025

5  out of  5
rating by Giannina Nasi
"I want to thank the whole team of my insurance company State Farm Todd Shambo for many years now, with my lastest visit to them Ms. Renee has been so kind, knowledgeable and very professional, always assisting me when I’m in need of a new insurance or inquiries. Ms. Brandy & Ms. Cortney have always been very pleasant, kind, knowledgeable and very professional as well, I’m very pleased with this awesome team. Thank you ladies!"
We responded:
"Thanks for the glowing review! We're proud to provide coverage you can count on. Let us know if there's anything else we can do for you."
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Professor Jihad

June 5, 2025

5  out of  5
rating by Professor Jihad
"Brandi is AWESOME I hope you are payed my her enough. She goes above and beyond"
We responded:
"We truly appreciate your five-star review! Knowing that you felt well taken care of motivates us to keep delivering the highest level of service. Thanks for trusting us with your insurance!"
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Andrew Fagan

June 3, 2025

5  out of  5
rating by Andrew Fagan
"We have been so pleased with the customer service and support of Todd Shambo and his staff at State Farm in Conyers. Bridget has been extremely helpful and patient with meeting all of our insurance needs, and we appreciate all that they have done for us!"
We responded:
"We're thrilled to have earned your 5 stars, Andrew! If you ever need anything else, don't hesitate to reach out—your peace of mind matters."
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Nicole Rivers

June 2, 2025

5  out of  5
rating by Nicole Rivers
"Brandi was so knowledgeable and helpful!!"
We responded:
"Thank you for your continued trust and support, Nicole! We’re proud to be your insurance provider and always here to help when you need us."
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Rebecca Hadaway

June 2, 2025

5  out of  5
rating by Rebecca Hadaway
"Called u there Courtney helped me get my insurance switched fast!!! I definitely recommend using her!!!"
We responded:
"Thank you for your awesome review, Rebecca! We’re proud to serve our community with care and professionalism — and we’re grateful to have you as a client."
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brittany nealy

May 23, 2025

5  out of  5
rating by brittany nealy
"My husband and I had a wonderful experience working with Brian F. He took the time to explain every little detail of our policy as well as helped us save some money! Very pleased with the services & response times! Will definitely recommend to friends/family!!"
We responded:
"Thanks a ton for the five stars, Brittany! We truly appreciate your support and look forward to helping you whenever you need us."
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LASANDRA RAHEEM

May 14, 2025

5  out of  5
rating by LASANDRA RAHEEM
"I Would like to thank Mr. Dexter Moody, for helping me save on my home owners insurance, omg my husband and I were sweating bullets ( IN A FRENZY). But because of his due diligent WE ARE SO HAPPY THANK YOU SO MUCH WE ARE STATE FARM FOREVER!!!!"
We responded:
"Thank you so much for the five stars, Lasandra! We’re glad to know you had a great experience. We look forward to serving you again!"
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kenneth Moore

May 12, 2025

5  out of  5
rating by kenneth Moore
"Miss Renee Kelly and the entire staff was very professional and courteous, she went beyond and above to make me comfortable appreciated . It is a pleasure to have such caring , thank you Miss Kelly.🤗❣️"
We responded:
"Your review just made our day, Kenneth! We’re thrilled to hear you had a great experience and appreciate you being part of our insurance family."
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Tony Fickle

May 12, 2025

5  out of  5
rating by Tony Fickle
"This agent as well as his team are always helpful and respond quickly to your situation and always willing to go the extra mile to make sure things happen in a timely manner."
We responded:
"Thanks for the five stars, Tony! We take pride in providing coverage that gives you peace of mind. We’re here whenever you need us."
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Nikki Wells

May 5, 2025

5  out of  5
rating by Nikki Wells
"I've been a customer for over 2 decades. They're the best! Always helpful and friendly."
We responded:
"We value and appreciate your review, Nikki. Thank you for allowing us to handle your insurance needs for so many years."
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Ryan Lewis

May 2, 2025

5  out of  5
rating by Ryan Lewis
"Todd Shambo's team has always been great to work with. Had a good experience with Brian Fain being proactive with options to reduce my monthly bill with added benefits."
We responded:
"Ryan, glad to hear that you've always received top notch service from my team. We appreciate your business and thank you for the 5-star review!"
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Carrie Chappell

April 28, 2025

5  out of  5
rating by Carrie Chappell
"I called and spoke to Courtney about updating some information for my home. Courtney was very professional and extremely helpful!"
We responded:
"We truly appreciate your kind words, Carrie! It’s always our goal to provide personalized service and guidance you can count on. Thanks for trusting us with your insurance needs!"
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Gary & Jennifer Williams

April 25, 2025

5  out of  5
rating by Gary & Jennifer Williams
"Brandi is awesome. Always professional and goes above and beyond!"
We responded:
"Thank you so much for the glowing review, Gary and Jennifer! We’re thrilled to know you had a positive experience. Providing peace of mind through reliable insurance coverage is what we’re all about!"
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Diva H

April 25, 2025

5  out of  5
rating by Diva H
"Dexter is very helpful and professional. He is knowledgeable about insurance across the board and is nice to speak with. If you want an experienced, articulate and courteous agent, ask for Dexter!"
We responded:
"Thank you so much for the 5-star review! We’re honored to be your trusted insurance partner and appreciate the opportunity to serve you. If you ever have questions or need anything, don’t hesitate to reach out!"
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Kia Sha

April 21, 2025

5  out of  5
rating by Kia Sha
"Dexter was EXTREMELY helpful, patient, and also very pleasant! Thank you for taking the time to help me!"
We responded:
"We're thrilled to hear you had a great experience with us, Kia! Providing personalized and reliable service is what we strive for every day. Thanks for taking the time to share your feedback!"
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Andrew OLIVER

April 14, 2025

5  out of  5
rating by Andrew OLIVER
"This office has one of the kindest and most friendly staff and they are very knowledgeable about policies and rates. I'm a new client and had a slight problem with my billing this office work nonstop in correct it showing me that they take care of and work very hard for the customers."
We responded:
"Wow, thank you for the awesome feedback, Andrew! We’re so happy you’re satisfied with your experience. Don’t hesitate to reach out if you need anything at all!"
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Alison Kennon

April 11, 2025

5  out of  5
rating by Alison Kennon
"Dexter was amazing. He is very down to earth and was able to answer every single question we had. He made the switch seamless which was a great help considering all the things we have going on. Thank you Dexter and the Todd Shambo State Farm family."
We responded:
"Thanks for the kind words and the five stars, Alison! We love helping great clients like you find the right insurance solutions."
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Berlecia Charlemagne

April 10, 2025

5  out of  5
rating by Berlecia Charlemagne
"Great service from Dexter, I switched insurance, and he made the process smooth 10/10."
We responded:
"Your support means the world to us, Belecia! Thank you for the five-star review and for being part of our insurance family. We’re here whenever you need us."
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Katari Wyatt

April 4, 2025

4  out of  5
rating by Katari Wyatt
"I am a New customer with State Farm Insurance and when getting my quote or asking Questions Courtney helped me out Big time she was very patient, Polite and answered all my questions with ease and made me feel comfortable with my decision on going with State Farm!!! So when your looking for insurance make sure you ask for Courtney!!"
We responded:
"Thank you for your wonderful review, Katari! We’re so glad you enjoyed your experience with us. We strive to make every customer feel valued, and we can’t wait to see you again soon! If there is anything we can do to earn that fifth star, please let us know!!"
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Bryan Marshburn

April 4, 2025

5  out of  5
rating by Bryan Marshburn
"Thank you for handling our insurance needs with care and speed. I really appreciate the almost $2,000 annual savings!"
We responded:
"We’re grateful for your positive feedback and five-star review, Bryan! It’s a pleasure to know you had a great experience with us. We’re always here for any future needs and look forward to working with you again!"
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Amanda Beal

April 1, 2025

5  out of  5
rating by Amanda Beal
""If I could give Brian more stars, I’d probably break the rating system. 🌟 I came into this knowing as much about insurance as I do about quantum physics (which is to say, nothing). But Brian? He’s basically the insurance whisperer. He explained everything with the patience of a saint and somehow made terms like 'deductible' and 'premium' make sense—without making me feel like a lost child in a financial jungle. Not only did he get me the best rate for homeowners and auto insurance, but we even threw in a term life policy for good measure. And the best part? He actually *cares*. We talked about personal experiences, which made the whole process way less intimidating and way more like chatting with a knowledgeable friend. So, Brian, if you're reading this—thank you for your dedication, hard work, and for not laughing at my total lack of insurance knowledge. 10/10 would recommend!""
We responded:
"Wow, thank you so much for the kind words, Amanda! I’ll make sure Brian sees your review, and I know it will mean the world to him. He truly does go above and beyond for every client, and it’s fantastic to hear how much his patience and expertise helped make your experience stress-free. It’s clients like you who make all the hard work so rewarding, and I’m glad we could help you secure the best coverage for your needs. Thanks again for taking the time to share your experience—it’s greatly appreciated, and we’re lucky to have Brian on the team! "
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kevin marshall

March 28, 2025

5  out of  5
rating by kevin marshall
"Fantastic customer service which is greatly appreciated! Highly recommend Todd Shambo and his team!"
We responded:
"We are truly humbled by this review and value having been able to work with you. We appreciate your business and recommendation. "