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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Greg Lemons

April 16, 2024

5  out of  5 rating by Greg Lemons
"I want to thank the whole staff for doing a great job.There the best never let me down."
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jacqueline jackson

March 20, 2024

5  out of  5 rating by jacqueline jackson
"Dexter Moody was a huge help assisting me with my car insurance. The process was fast and easy. Thank you so much for your help!!"
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P.C. Principal

March 20, 2024

5  out of  5 rating by P.C. Principal
"Bridget was very polite and extremely speedy with my request. She has a faster response time faster than that of a fighter pilot"
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Elizabeth Hill

March 19, 2024

5  out of  5 rating by Elizabeth Hill
"Honestly I can’t say enough good things about Todd and his crew. They will go above and beyond to help, always answer everything as quick as possible and are so knowledgeable. We moved here from VA and had to start over fresh with everything and Todd and his team were one of the first to welcome and help us. Thank you for all you do!"
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Jonathon Hall

March 18, 2024

5  out of  5 rating by Jonathon Hall
"Dexter and Courtney are fantastic! They are always there to take care of their customers needs and consistently go above and beyond!!"
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Cam

March 11, 2024

5  out of  5 rating by Cam
"Dexter is fabulous! Not only is he extremely personable, but he was knowledgeable as well."
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Tammy Ward

March 7, 2024

5  out of  5 rating by Tammy Ward
"Snow made changing insurance companies seamless and stress free! From first contact to the final agreement, Snow was professional and personable. She never made me feel pressured to choose her company. She was knowledgeable and gave me options that were easily understood and made my decisions easier. Snow was able to give me a quote for the same coverage at a much lower rate than I was paying with the previous company. I would highly recommend letting Snow assist you with your insurance needs."
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Idacia Jackson

March 6, 2024

5  out of  5 rating by Idacia Jackson
"Dexter is the BEST!"
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Carol Veneziano

February 28, 2024

5  out of  5 rating by Carol Veneziano
"Connor was professional, knowledgeable and an absolute pleasure to work with! I was blown away by his infectious, positive attitude and super prompt customer service! He was transparent and took the time to discuss our insurance plan in detail. I would not hesitate to highly recommend this agency."
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Tim “Bird or Bullet” Terry

February 27, 2024

5  out of  5 rating by Tim “Bird or Bullet” Terry
"Has always been there for me... Todd, Brandi, Jessie, appreciative!!! ALWAYS GREAT Service by this SF Office!!!!!!! So grateful once again for the Shambo Squad - SKWAYS professional, caring, goes the xtra mile. Brandi n Jess hav been there serving for 20+ years!!! Todd is terrific!"
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Tonya Staples

February 23, 2024

5  out of  5 rating by Tonya Staples
"Even though when I reached out to this company. I didn’t know that they were in Atlanta. I can’t personally go into the office. Yet when I called they make me feel very uncomfortable to ask any questions and get reliable feedback. Thanks for insuring our home and cars."
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Qwen Neal

February 22, 2024

5  out of  5 rating by Qwen Neal
"Rene , Courtney and Bridgett are amazing at what they do. This State Farm demonstrates true hospitality and leadership. All employees are very kind and helpful."
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Jason Mayhew

February 22, 2024

5  out of  5 rating by Jason Mayhew
"Awesome staff. Quick, responsive, knowledgeable, and ready to help when things go sideways."
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Claire Russell

February 21, 2024

5  out of  5 rating by Claire Russell
"Brandi is always pleasant and professional. Thank you for your help this morning."
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cortney sheppard

February 21, 2024

5  out of  5 rating by cortney sheppard
"Been with this Statefarm Team for years highly recommended always guided me over the phone when I can’t step into the office!!! Great attitude always so helpful!!!"
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Marie Swaby

February 21, 2024

5  out of  5 rating by Marie Swaby
"Very very excellent. Great young man who know how to interact with his clients. God bless his family."
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Randy Martin

February 20, 2024

5  out of  5 rating by Randy Martin
"I have been with Todd Shambo State Farm since early 2000. Took a brief hiatus with Geico then came back. Customer service here is always a call away. I’ve had claims in the past and State Farm exceeded my expectations and then some. Dexter, Renee & Courtney just issued me a policy on my new truck and found ways to save me 10% off my already reasonable premiums. I strongly recommend State Farm and more specifically, I recommend the Todd Shambo State Farm agency. Thank you"
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Paige

February 18, 2024

5  out of  5 rating by Paige
"Renee was very patient and thorough in helping me understand my current coverage. She took time to look at different options in making my monthly amount equitable."
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Latosha Meyers

February 16, 2024

5  out of  5 rating by Latosha Meyers
"I have been a customer at Todd Shambo State Farm years ago and I have recently returned due to I missed the great customer service, low prices with quality resolutions. No matter what I have a issue with they are always there to assist and give me a resolution that is put in play by them and I am always satisfied. I just wish they could give other companies I deal with a couple of lessons on making sure the customer is satisfied from the first contact to last. I can tell you it has a lot to do with the customer service and knowability of their products. Renee knows her products, very helpful and patient. I am grateful for the great customer service the entire team gives."
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Yette Holland

February 16, 2024

5  out of  5 rating by Yette Holland
"I am overjoyed to Express my overwhelming gratitude to Kathie Moore. The experience that I have with her service representing State Farm I have not seen in a very long time...She went above and beyond to help me with my situation. Thank You Kathie Moore 💚"
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Sheiree McClinton

February 6, 2024

5  out of  5 rating by Sheiree McClinton
"Nothing beats great customer service and that is exactly what you can expect from Todd Shambo state farm. Renee Kelly, my service agent is courteous and will help you choose the best plan for whatever coverage you need. Thank you guys ya’ll the BEST!"
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Jenn Holland

February 5, 2024

5  out of  5 rating by Jenn Holland
"I've been a client of this office for several years now. I live about an hour away from them, but that doesn't matter in the least, as they've always provided me with quick help via phone or email. Renee is the best! She has helped me out a ton over the years with keeping my rates reasonable, while also still providing me with adequate coverage. They've also guided me through specific claims' scenarios when I've had car accidents and inquiries about claims on my homes - that's been a huge help, as navigating through the claims' process in general can be a tad bit overwhelming. I highly recommend working with this agency!"
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Jake Malcom

January 30, 2024

5  out of  5 rating by Jake Malcom
"They always take care of me and my vehicles"
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Joel DeVisser

January 24, 2024

5  out of  5 rating by Joel DeVisser
"Always friendly and always fast with answers and responses. Two claims, both handled asap and without any issues. Highly recccommend!"
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Alan Osorio

January 23, 2024

5  out of  5 rating by Alan Osorio
"I would just like to express how pleased I am with Renee Kelly and the team members at Todd Shambo's office in Conyers GA, for their professionalism in their work, knowledge, and dedication to their clients. I wish all entities/companies were like this with their clients, copy and cut your guys methods, contributing the best of their knowledge and experience for the full satisfaction of the people they work for, doing the best of what they know how to do 100%. I will definitely recommend the satisfactory service and experience of your office without doubting any word of my statement. Renee Kelly, thank you once again for everything you did for my home and auto insurance policy."